Frequently Asked Questions
SHIPPING
All U.S. orders are typically shipped within one week. Please note that all orders require 3–5 business days to prepare before shipping. Delivery times may vary depending on your location.
For international orders, shipping times will vary by country.
If you haven't received a confirmation email within one week of placing your order, please check your Spam or Promotions folders.
REFUNDS & EXCHANGE
Refunds and exchanges are only eligible in cases involving manufacturing defects or other issues that are approved by our support team upon review.
Important notes:
We do not offer refunds or exchanges for items ordered in the wrong size. We strongly encourage customers to refer to our size chart before placing an order to ensure the best fit.
14 days from the date of delivery. Return requests submitted after this window will not be accepted.
To be eligible for a return, your item must be:
- Unworn and unused
- In its original packaging
- Accompanied by proof of purchase
To initiate a return, email us at worldwiderich23@worldwidericher.com with your order number and reason for return. Once approved, we’ll send return instructions.
SHIPPING PROVIDERS & RESPONSIBILITY
We use trusted carriers such as USPS and UPS to deliver your orders.
Please ensure your shipping address is correct at checkout. We are not responsible for issues caused by incorrect or invalid shipping information.
If your package is returned due to an invalid address:
- You must email us at to notify us
- Once we receive the returned item, we will issue a refund excluding the shipping fee
- Shipping fees (typically ($9-$10)) are non-refundable
FAQ
For any additional questions not covered here, feel free to reach out to us at
worldwiderich23@worldwidericher.com — we’re happy to help!